Capability

Capability

Capability

Quite simply we are here to make a difference. Our function is to provide the best value to our customers in terms of products, service and costs – with the added benefit of an experienced and friendly customer service team.

Customer Service Promise

Our daily aim is to be seen by our customers as the outstanding provider of service in our industry.

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Industry Standards & Compliance

Millions of people use professional cleaning chemicals at work every day and it is important that whilst maintaining hygiene standards, the health and well-being of end-users, site visitors and members of the public in the vicinity where chemicals are used are not compromised.

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Environmental Responsibilities

Effectively, it is impossible for any manufacturing business to be totally “green”. The term green in a manufacturing context is to some extent theoretical and open to many different interpretations. Materials have to be consumed, products have to be transported, packaging has to be used but what matters most is that these resources are used carefully to get maximum value in the most effective way whilst minimising waste and the impact on the environment.

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Manufacturing & Quality

From the days when our founder, Robert Purves Adam, set up shop to manufacture a simple range of cleaning and bleaching agents for the local textile industry in 1891, to the present day, we have remained an independent family-owned company with manufacturing at the heart of our business.

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Engineering Services Reliability

One of the primary aims for the business is to never give any customer a reason to go elsewhere for cleaning chemicals. Efficient, professional and reliable engineering support is one of the main reasons our customers and distributors have such faith in the company. We have worked tirelessly over the years to build a reliable and competent engineering capability which can handle any type or size of cleaning chemical contract. We see this as our duty – if the dosing equipment is not working, then our chemicals cannot be used, it’s a simple premise.

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Knowledge Transfer & E-Learning

We invest considerable resources in our training programmes to ensure that key messages are clearly understood and easily put into practice. We support all distributor partners and major end user customers with a comprehensive service and training package. It is in our mutual interest to ensure that users of our products know how to use them safely and effectively including the chemical dosing equipment we provide.

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Corporate Social Responsibility

We are a family business with family values and we strive to act with integrity in all that we do to be a good corporate citizen by supporting the communities in which our customers and associates live and work. We do this by creating jobs, by being a good neighbour and through financial giving and in-kind donations. We are an active partner of the Meals & More scheme to help tackle child poverty in the UK

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